Independent Tour Guides Association

Privacy Policy

How ITGA collects, uses and protects your personal data.

Last updated: 16 July 2026

The Independent Tour Guides Association (“ITGA”, “we”, “us”) respects your privacy and is committed to protecting your personal data in line with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

Who we are

ITGA is a non-profit membership association for independent tour guides in Ireland. For any privacy matter you can contact us using the details on our Contact page.

What we collect

  • Member data: name, business name, photo, contact details, website and social links, languages, areas, specialisms and the bio you provide for your public profile.
  • Enquiry data: the name, email, phone and message you send through our contact or request-a-guide forms.
  • Technical data: basic, non-identifying information such as your language preference, needed to make the site work.

How we use it, and our lawful basis

  • To publish member profiles in our public directory (performance of the membership agreement, and member consent).
  • To pass visitor enquiries to relevant guides and to respond to you (consent, given on the form, and our legitimate interest in connecting visitors with guides).
  • To administer membership, insurance and renewals (performance of a contract, and legal obligation).

Sharing

Member profiles are public by design. When you send an enquiry, the details are shared with the ITGA office and, where relevant, with the member guide(s) best placed to help, so they can reply to you. We do not sell your data. Some processing is carried out by service providers (for example our hosting and email providers) acting on our instructions.

Retention

We keep member data for as long as the membership is active and for a reasonable period afterwards. Enquiry messages are kept only as long as needed to handle your request.

Your rights

You have the right to access, correct, erase, restrict or object to the processing of your personal data, and to data portability. To exercise any of these, contact us. You also have the right to lodge a complaint with the Data Protection Commission (dataprotection.ie).

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